Free invoice templates for tech support professionals built for parts and labor, service call, and diagnostic fees. Download and edit in PDF, Word, Excel, Google Docs, or Google Sheets.
Download a template, then edit in PDF, Word, Excel, Google Docs or Google Sheets. Print or email when ready.
How to label charges so every invoice makes sense the moment your clients see it.
Itemize parts and labor, service calls, diagnostics, support blocks, and SLAs with professional invoice line items.
Tech support billing gets tense fast; these fixes keep payments smooth and disputes rare.
Real billing tips for IT support, help desk, and MSP work: line items, adders, SLAs, and taxes using our Tech Support Invoice Template, clear answers.
List them separately. Remote can be billed in 15-minute blocks. On-site often has a one-hour minimum. Example: “Remote troubleshooting, 0.5 hr” and “On-site visit, 1.0 hr.”
Pick a minimum and stick to it. Most IT shops use 15 or 30 minutes. Example: “Ticket #4832, printer fix, 0.25 hr at $140/hr.”
Yes, if you scoped that upfront. Make it a flat triage line. Example: “PC diagnostic, no fault found, $59 flat.”
Use an uplift on your standard rate. State the time window covered. Example: “Emergency support, 9 pm–11 pm, 2.0 hr at 1.5x rate.”
Yes. Break out each license with term and seat count. Example: “Microsoft 365 Business Standard, 12 months, 8 seats, $12.50/seat/mo.”
Show travel as time or as a flat trip charge. Note mileage only if you bill it. Example: “Trip fee within 25 miles, $45” or “Travel time, 0.5 hr.”
Show the prepay, the hours used, and the balance. Reference each ticket or task. Example: “Block Hours prepaid: 20.0 hr, This period used: 6.5 hr, Remaining: 13.5 hr.”
Rules vary—check local rules. In many states, hardware and some software are taxable while labor may not be. Example: “Hardware subtotal taxable, $1,280; Labor non-taxable, $420.”
